Patient Feedback

My shoulder continues to improve. I am most grateful.
— Mr AB
Mr Hand, just a small note to say thank you for all your assistance and help over the last 8 months whilst I was suffering with my frozen shoulder, your consideration and kindness were appreciated.
— Mrs PB
Dear Mr. Hand, thank you so very much for your kindness, patience and reassurance during my consultation with you. My husband and I were so pleased that your clear explanations of my problems helped us to understand so much more. With grateful thanks.
— Mrs PJ
Thank you to Mr Hand and the surgical tram, I appreciate the time given to explain the procedure clearly to me pre-operativeley and the opportunity to raise any questions and concerns. As I entered theatre and was greeted warmly by staff I immediately felt that I was in safe and skilled hands. This continued throughout the anaesthetic room and postoperatively. Thank you for your skills and expertise during the operation.
— Mrs AK
Dear Mr Hand, you carried out a shoulder replacement on my left shoulder. I would like to express my sincere appreciation for your expertise and care which I received from all the staff whilst in hospital. At present I have nearly all the movement restored in my left arm. It is a joy to be able to engage in some two handed gardening. To be able to sleep throughout the night and not be awakened by pain is such a relief. I can now face the day feeling refreshed and energized…. My admission to hospital has been a very positive experience having been given the highest level of care by all members of staff…. Communication was excellent and attention to hygiene a priority. Thank you and your colleagues for improving the quality of my life. I am very happy and appreciative of the outcome.
— Mrs MT
I would like to take this opportunity to thank Mr Hand for his tremendous help and professionalism with my shoulder situation.
— Mr JS

Dear Mr Campbell Hand, Thank you for taking the time to understand and treat my shoulder. I can’t thank you enough.
— Mrs JP
Dear Mr. Hand, I would like to thank you once again for using your skill to operate on my arm, as I realize it was not an easy task. I truly appreciate all the kindness and care given to help regain the use of my arm.
— Mrs AS
Dear Mr Hand, just a short note to say thank you; it was the best decision I ever made to have the operation, here I am only 2 weeks later virtually painfree and all movement back, thanks once again.
— Mrs SN
Dear Campbell, Thank you for all your expert care. All the time you have taken to explain has been appreciated. I have every confidence that my shoulder will be back to normal soon. Dr PS
— Dr PS
May I thank you for all you have done for me. My shoulder is so much better.
— Mrs MH
Dear Mr Hand, the reason I am writing to you now is just to say what a fantastic job you did on my right shoulder. After two to three years of absolute misery (between injections) I now enjoy as much flexibility and strength in the wayward shoulder as I could possibly hope for. The rehab, I must say, was not a pleasure, although it was very gratifying to witness the very real improvement as he weeks went by.
So once again many, many thanks from a truly satisfied customer.
— Mr DM
Dear Mr Hand, I would like to thank you for everything you have done for meduring the last couple of months. As your patient I got the best service I have ever had.
— Mrs KA
Mr Hand and you team, Thank you very much. I am so grateful you did manage to piece my shoulder back together for me. I have much better movement in my shoulder, more than I ever thought I would have, so again, thank you so much.
— Mrs DM
Dear Mr Hand and team, just to say thanks for sorting out my shoulder so efficiently and quickly. The scars have almost disappeared after the surgery. I am very happy with the results and how much movement I have, thanks again.
— Mrs SH

Comments received from Patient satisfaction surveys:


Mr Hand explained the problem in full and also all the available options, he was extremely helpful and pleasant.
Mr. Hand was very knowledgeable and informative.
Listened and did not dismiss me.
Mr Hand is a fab doctor don’t know what I would have done without him.
Mr Hand explained everything in detail which helped to calm down my anxieties regarding my injury. Thank you Mr Hand, great advice and support for the past year.
I was given options, and listened to sympathetically.
Dr Hand is the perfect role model for any doctor. Kind and considerate and patient which really put me at ease.
Mr Hand was professional, polite and efficient.